Helpline Database
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211OC maintains a database of non-profit and government agencies that offer free or low cost community resources within Orange County. Each record in the database is updated at least once annually; or more often if an agency provides new or updated information.
Our database is open to the public to search online. We offer a free training once a month to provide an overview of how to search the database. To schedule a group training for your organization please contact the Resource Department.
For over the phone assistance with finding resources please contact our Helpline by dialing 2-1-1 or 949-646-4357.
Service Providers
Already included in the database and want to update your information?
Follow the instructions below to update your organization’s listing in the 211OC Database.
1. Click here to search for your organization by name.
2. At the bottom of your organization’s referral information there is a comment box. Use this box to note any needed changes. The Resource Department will follow up with you between 1-2 business days to confirm your changes.
Not finding your organization's listing? Contact our Resource Department for assistance updating your record.
Not yet included in the database and want to apply?
Follow the instructions below to add your organization to the database.
1. Review our Inclusion/Exclusion Policy.
2. If you feel your organization meets our inclusion requirements please fill out the Agency Form and Services Form.
The Agency Form is meant to give a general overview of your organization as whole and the Service Form is meant to detail specific information for a program or service. Please fill out both forms. The service form can be filled out multiple times if your organization offers multiple programs or types of service.