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About 2-1-1 Orange County

2-1-1 Orange County (211OC) is a trusted community resource that connects residents to essential services and support across Orange County.

More About 211OC

By dialing 2-1-1, individuals and families can access help for a wide range of needs through one easy point of connection. 211OC also works alongside service provider partners by helping strengthen coordination and inform community response through data-driven insights. This key service is run by Orange County United Way.

Helpline

Available 24/7 in multiple languages, the 211OC helpline connects residents with essential health and human services, including:

Disaster Preparedness

211OC also plays a critical role during statewide emergencies and disasters, providing up-to-date information on evacuations, shelter, food, medical care, and recovery efforts. It also provides public officials with real-time feedback from callers about evolving community needs.

Partner network

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Community Care Exchange

The 211OC Partner Network is made up of thousands of local health and human service providers throughout Orange County who have access to our innovative Community Care Exchange (CCE).

GetHelpOC™ Platform

By sharing information across providers (via our GetHelpOC™ platform), individuals avoid the need to repeatedly retell their stories, which reduces the emotional strain on them and minimizes trauma. For service providers, this streamlined process means more time can be dedicated to effective case management rather than redundant data intake, allowing for more focused, compassionate care.

Community Data and Insights

The power of data is transformative—it enables smarter, more targeted decisions that better serve our community. 211OC plays a unique role in gathering extensive data on community needs.

Through our Helpline, Partner Network, Community Care Exchange, and the Orange County Homeless Management Information System (OC-HMIS), 211OC collects vital data that reveals community needs and service gaps.

2026 Data Findings Report

The Pulse of Orange County: Data-Driven Solutions for Better Care Coordination

View Report