Coordinated Entry System

OVERVIEW

Coordinated Entry System (CES), is a requirement for all HUD Continuums of Care (CoCs) as established by the HEARTH Act. It paves the way for more efficient homeless assistance systems by:

Helping people move through the system faster (by reducing the amount of time people spend
moving from program to program before finding the right match);
Reducing new entries into homelessness (by consistently offering prevention and diversion
resources upfront, reducing the number of people entering the system unnecessarily); and
Improving data collection and quality and providing accurate information on what kind of assistance
consumers need.

Coordinated Entry is one essential piece of a broader housing crisis resolution system that rapidly returns people who experience homelessness to stable housing. Other elements include shifting investments towards interventions that achieve the best housing results and removing barriers such that there is an appropriate and effective housing intervention for everyone who needs one. This larger system re-design work ensures that once there is an accessible “front door” (the CE system), that doorway also leads to an appropriate housing exit for every homeless person.

CES 2.0 POLICIES AND PROCEDURES (CPD-17-01 NOTICE)

A new process is underway for developing and updating policies and procedure for the Orange County Coordinated Entry System to ensure consistency in the delivery of homeless services though CES. This process is publicly accountable and includes opportunities for public comment.

Click here for view the Orange County CES Policies and Procedures Draft

Click here to leave feedback or comments about the Orange County CES Policies and Procedures Draft

CPD-17-01 Notice

CPD-17-01 User Guide

CPD-17-01 Checklist